With its ability to dutifully answer all sorts of questions, the recently viral and surprisingly articulate chatbot has made its way onto the internet's radar. Some people are trying to change the bot into a different role. They hope to use artificial intelligence to create programs that can help consumers but also help them win sales.
The CEO of DoNotPay released a video of a chatbot negotiating down the price of internet service on a customer's behalf. The technology used to build the negotiator-bot is the same as the one used to power the chatGPT. It complains about poor internet service and tries to get a discount on it.
The content can be seen on the site it came from.
The prototype negotiating bot exaggerated its description of internet outages in a way that was similar to how a customer would describe a problem. He believes that the technology could be used to help customers.
DoNotPay used a language model called GPT 3, which is used in Openai's commercial service. The company tailored GPT 3 by training it on successful negotiations and legal information. He hopes to use automation to negotiate with health insurers. The real value is if we can save the consumer $5,000 on their medical bill.
The latest, more compelling, implementation of a new line of language-adept artificial intelligence programs was created using huge quantities of text information scooped from the web, and gleaned from other sources. Training material can be used to answer questions and replicate human writing. They use statistical pattern matching rather than an understanding of the world to generate fluent untruths.
There are a number of new agents based on this approach. The future of search was the subject of a presentation by the company in May 2021. An engineer at the company was suspended in June after he claimed that the program showed signs of sentience. Similar bots are being worked on by startup companies for tasks such as acting or providing entertainment.
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