In July, Apple agreed to pay $50 million to settle a class-action lawsuit over the faulty butterfly keyboards that were used in MacBooks between 2015 and 2019.
Dear MacBook Owner,
You are receiving this email because you previously reached out to our firm regarding your MacBook laptop. On November 28, 2022, the Court granted preliminary approval of $50 million nationwide settlement that would benefit MacBook purchasers who had their "Butterfly" keyboard repaired. You can find more information about the settlement, eligibility, the approval process, and your options at www.KeyboardSettlement.com.
MacBook Pro owners who had at least two topcase replacements from Apple within four years of purchase are considered Group 1 Settlement Class Members and will be receiving an automatic payment.
Group 2 Settlement Class Members include MacBook Pro owners who had a single topcase replacement. As part of the third group of Settlement Class Members, those who had a keycap replacement can submit a claim form.
Monetary awards will be based on the number of repairs required and will be given to people who had two or more topcase replacements. This month, class notices will be sent to Mac owners in this category. The final approval hearing will be held on March 16, 2023.
A group of customers sued Apple for concealing a butterfly keyboard defect in order to continue to sell Macs.
The butterfly mechanism was prone to failure due to a design flaw, and Apple iterated on the design several times to try to improve it's longevity. Thousands of customers had problems with repeating keys, sticky keys, and full keyboard failures.
MacBook, MacBook Pro, and MacBook Air models were covered in the keyboard repair program. There wasn't a real fix because Apple only replaced butterfly keyboards with another one.
Today's Macs use a scissor switch keyboard that is much more durable and can stand up to small crumbs and dust, as Apple did away with the butterfly mechanism.
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