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Imagine if you could hire an artificial intelligence lawyer to argue for you in court.
The DoNotPay chatbot uses Openai's new text generator to argue with customer service agents and their own bot to negotiate better deals for users.
Take a recent video posted to Twitter by the company's CEO, Joshua Browder, in which the bot firmly but respectfully pesters the support chat line until a company representative agrees to provide a reduction in cost.
The artificial intelligence is a bit too polite.
DoNotPay was initially launched in 2015 as a legal services chatbot meant to help appeal parking tickets and has since expanded to do all sorts of things, including connect people with incarcerated loved ones. The American Bar Association gave DoNotPay an award for its efforts in helping people attain justice.
According to a profile of the company's latest update, DoNotPay's chatbot was only able to work with online complaint forms due to the introduction of the online complaint form.
"If you say to the bot, 'Go get me a refund for poor in-flight wi-fi', it'll have your personal details saved and send the complaint', it will make the company," he said.
The marriage of DoNotPay's e-lawyer and ChatGPT's incredibly-sophisticated chatbot is clearly a powerful one.
It was destroyed at a competition.
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