The new hero in the second season of the video game will be much easier to earn than Kiriko was. The game designer for the second game in the series stated that the level at which Ramattra can be unlocked is going to be lowered.

New heroes would not be charged in the past. The move from premium to a free-to-play model means that heroes can be unlocked via progression on the free battle pass.

When the new heroes were added for free, the support hero Kiriko had to be paid for. She was unlocked at level 55, a tier that developers thought was fair but that some felt was too high for casual players. Even though I had EXP bonuses, it still felt like I hadn't earned enough levels. It was not possible for me to achieve level 55 unless I devoted a lot of time to the game.

It appears that the complaints have been heard and action is being taken. The team was working on tweaking the battle pass system in order to feel more rewarding for players. While he didn't go into specifics, it seems like now, in addition to adding a unique skin for each season, they will make it easier to get your hands on the new hero who will be available when the second season starts on December 6th.