An email will soon be sent to millions of student-loan borrowers.
Approximately 9 million borrowers received an email from President Joe Biden's Education Department stating that their student loan debt relief application has been approved. The subject line was incorrect and was supposed to inform borrowers that their applications had been received.
The error was made by a contractor of the department. While the content of the email was accurate and provided borrowers an update that debt relief is currently held up in court and loans can't be discharged at this time, the department will be sending new emails with a corrected subject line to those impacted borrowers.
A human error led to an email being sent to a number of student loan debt relief applicants with an incorrect subject line.
She said that the email was sent by the Department of Education. Quality control measures will be reviewed to support accurate and timely communications to applicants in the student loan debt relief program.
Communication with borrowers is a top priority of the Department, according to an Education Department spokesman.
The spokesman said that they are in close contact with the company to make sure borrowers and those affected have accurate information about debt relief.
26 million student-loan borrowers have already applied for debt relief, according to the department. Due to two legal decisions blocking the implementation of the relief, the option to submit an application has been closed. The 8th Circuit Court of Appeals decided the temporary pause it had placed on the relief in October will remain in place after the first ruling from a Texas judge who said Biden's plan to cancel student debt is illegal.
The Supreme Court has been asked to intervene in two cases. On Thursday, the Court agreed to hear arguments for the lawsuit brought to the 8th Circuit in February, but it hasn't said how it will approach the lawsuit the Texas judge ruled on. The Supreme Court could combine the two cases and hear arguments for them early next year.
When the lawsuits are resolved, Biden extended the pause on student loan payments through June 30. The administration is confident that it will prevail in court and stand behind the authority it used to give one-time debt relief to millions of borrowers.
The education secretary said that the student debt relief program is necessary to help 40 million Americans who are struggling with student loan debt. 40 million people chase the American dream through higher education. The case will be heard by the SCOTUS.