It's difficult to know where the problem is with performance issues. Even though your monitoring dashboard shows an all-clear, you still hear slow app complaints. It is possible that those problems are related to an internet connection issue.
These issues are difficult to track down because they vary so much and depend on a lot of factors. Amazon CloudWorks Internet Monitor is a new service that the company wants to make it easier to track issues on apps that run on the company's infrastructure. The new service is going to be announced this week.
The CloudWorks monitoring tool looks at internet connections around the world to find trouble spots.
The baseline of performance and availability for internet traffic is calculated using the data that Amazon captures from its global networking footprint.
You can monitor internet connection problems with applications running on infrastructure resources. Most major monitoring tools allow you to track various types of network traffic, but this one takes advantage of the same data Amazon uses to monitor its own downtime, so it is pretty solid for those applications.
When you get performance complaints that you can't figure out, you can add some internet resources and monitor from there. It is possible to see a health score based on the quality of the connections on your monitor.
There is a public preview of the new service. You could still be charged for the log data the service is collecting, even though it is free in public.