Craig Federighi, Apple's senior vice president of software engineering, admitted that the company's beta testing program doesn't work well in giving users.
Federighi responded to a complaint that Apple's program doesn't listen to user feedback and suggestions, noting the challenge Apple faces when millions of people participate in the program
When users enroll in Apple's trial program, they're given a device profile that allows them to download early versions of Apple's next operating system. When new versions of Apple's operating systems are shown before they're released to the general public in the fall, it's a good time to test out a new version of the software. During the summer, people test the software, find and report bugs, and give feedback on the new updates.
The feedback app can be used to give feedback to Apple. Apple doesn't always listen to the feedback from theBeta users. Federighi agrees that the current approach is not giving many in the community what they want. We don't know how to achieve that in a constructive way. He said that they would keep thinking.
In the past, Apple has responded to feedback from users in the form of changes and new features, but only after a lot of criticism and scrutiny.
Last year, Apple turned around a design change forSafari on macOS Monterey, allowing users to choose between the design it had promised that was more refined and easier to use and the older tab bar design. Apple responded to criticism of Stage Manager on iPadoS 16 by postponing the release of iPadOS 16 until later this year.
We could see an updated approach for next year's new updates, which will include the mobile operating system, since it's unclear what Apple will do to address the ineffectiveness felt by beta users.
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