The slow internet speeds experienced by some users will be addressed in a software update that will be rolled out next week. The company is currently investigating reports of a small number of users experiencing reduced internet speeds, and is working to roll out a fix.

There is support for the faster wi-fi 6e that is supposed to enable speeds of up to 5.4Gbps, but it is not supported by the internet plan you have. It automatically adjusts network performance to minimize disruptions and opens up a 6 GHz band to help mitigate network congestion.

It didn't take long for reports to surface about an issue causing capped download and upload speeds. The new device was said to be better than the old one by many users.

Some of the people who bought the new routers have these issues. It mostly affects users in the UK with point-to-point protocol over the internet. If you want to connect to the internet with a digital subscriber line, you'll have to set up your routers with a password and a usernames and passwords. Users in the US and other parts of Europe appear to be affected by the issue, as well as those with fiber, according to reports on the forum.

Hopefully, the upcoming software update will resolve the problem, at least for those who have decided not to return the device.