The worker was forced into the freezer during the robbery.
Tenia Hill pleaded for help during the robbery.
The woman who picked up the call was her mom.
The woman who picked up her call was her mother.
An armed woman forced a teen and other employees into a freezer at a fast food restaurant, according to a report.
When her mother answered the phone, Hill called the emergency number.
Hill said in the call that his mother had a gun.
Clark is the assistant operations manager at the Orleans Parish Communications District.
Clark told the news station that she was in a state of shock and was trying to keep her composure while trying to do her job.
Clark was supposed to be off her shift, but instead she worked overtime to help her colleagues.
Clark was able to check on her daughter after police arrived. Clark had not received an emergency call from a family member until that day, according to the outlet.
Clark is a shining example of what our 911 heroes in New Orleans and across the nation do every day according to the executive director of the communications district.
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