Current Retention Offer: Amex, Chase & Citi

The data points for those seeking a current retention offer are provided here. It can be difficult to know if a retention offer is a good one or not. Here is what other people have received on their cards from these banks. If you don't see a card listed, it's either because we haven't seen the offer or the bank hasn't made any recent offers Retention offers can vary and there is no guarantee that you will get anything. Spending does not seem to play a large part in why some people get the offers and others don't.

Retention offer resource will be updated frequently. We can keep it up to date by Bookmarking it and giving us your data points.

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What Is a Credit Card Retention Call?

Let's begin with the basics. A credit card retention call is something to ask about. When you call the number on the back of your card, you want to close the account. The best time to do this is when the annual fee is over. The thing goes like this.

I'm closing my account. I don't think it's worth the annual fee to keep the card I would like to close the card so I don't have to pay the fee.

The annual fee is the center of attention. The issuer wants you to pay a fee in order to keep the card. They want you to keep the card because they make a lot of money from it. The "retention" is here. If you keep the card, banks will often give you something. Eliminating the annual fee, reducing the fee, or offering a spending bonus are some of the ways this can be done.

Some banks have dedicated departments for this. others don't The purpose of the negotiation is to get you to keep the card and remain a customer of the bank. The amount of money you spent on the card last year, the number of other accounts you have, and your credit score are some of the things that can affect how much they will give you to stay a customer.

Current Retention Offers – American Express

Do you know what kind of retention offer Amex will give you? Data points are recent. They're sorted by card.

Blue Business Plus

Retention offers for the Blue Business Plus can be found here.

• $50 statement credit with no spend required
• $50 statement credit immediately, plus another $100 credit after spending $2,000 within 3 months
• $100 statement credit immediately, plus another $300 credit after spending $4,000 within 3 months
• $100 statement credit immediately, plus another $200 credit after spending $4,000 within 3 months (HT FM)

Blue Business Cash

Retention offers for the Blue Business Cash can be found here.

• $100 statement credit immediately, plus another $300 credit after spending $4,000 within 3 months
• $50 statement credit after $1,000 spend in 90 days

Everyday Preferred

Retention offers for the Amex Everyday preferred are listed here.

• 7,500 Membership Rewards with no spend required
• 15,000 Membership Rewards points with no spend required (HT FM)
• $100 statement credit after $1,500 spend in 90 days (HT FM)

Amex Business Platinum Card

Retention offers on the American Express Business Platinum Card can be found here.

• 50,000 Membership Rewards points with no spend required
• 30,000 Membership Rewards points with no spend required
• $695 statement credit / annual fee waived with no spend required
• $350 statement credit with no spend required
• $300 statement credit with no spend required
• $150 statement credit with no spend required
• $300 statement credit with no spend required plus use points at 1c each to offset the rest of the fee (up from 0.6c normally)
• 30,000 Membership Rewards points with no spend required PLUS 50,000 points after $40,000 spend in 90 days
• 30,000 Membership Rewards points with no spend required PLUS 40,000 points after $40,000 spend in 90 days
• 40,000 Membership Rewards points after $3,000 spend in 90 days
• 5,000 Membership Rewards immediately, plus another 25,000 points after $10,000 spend in 90 days
• 5,000 Membership Rewards immediately, plus another 15,000 points after $10,000 spend in 90 days
• 30,000 Membership Rewards points or $300 statement credit after $2,000 spend in 90 days
• 20,000 Membership Rewards points or $200 statement credit after $3,000 spend in 90 days
• $100 statement credit or 10,000 Membership Rewards points for $3,000 spend in 90 days
• 5,000 Membership Rewards points immediately, plus 5,000 more points after $3,000 spend in 90 days
• 35,000 Membership Rewards after spending $5,000 within 3 months.
• $145 statement credit on top of $200 pandemic credit everyone gets at renewal.
• $695 statement credit after $5000 spend in 90 days.
• 77,000 Membership Rewards points for $5000 spend in 90 days.
• $100 statement credit (no spend) or 40k MR w/ $10k spend in 92 days

Delta Reserve Card

Retention offers on the American Express Delta Reserve Card can be found here.

• $100 statement credit + 60,000 Delta SkyMiles with no spend required
• 60,000 SkyMiles with no spend required
• 50,000 SkyMiles with no spend required
• Choice of 50,000 SkyMiles or $200 statement credit with no spend required
• Choice of 15,000 SkyMiles or $100 statement credit with no spend required
• 60,000 Delta Skymiles with no spend or a $400 credit after $2,000 in spend.

Delta Platinum Card

Retention offers on the American Express Delta Platinum Card can be found here.

• 30,000 miles with no spend required
• 30,000 miles with no spend required or $100 statement credit after $1,000 spend in 90 days
• 15,000 miles with no spend required
• $50 statement credit with no spend required
• 15,000 miles with no spend required or $100 statement credit after $1,250 spend in 90 days
• 15,000 miles after $1000 spend in 3 months
• 30,000 miles after spending $3,000 within 3 months.
• 30,000 miles after spending $2,000 within 3 months.

Delta Gold Card

Retention offers on the American Express Delta Gold Card can be found here.

• $30 statement credit with no spend required
• $200 statement credit with no spend required
• $70 statement credit after $1,000 spend in 90 days
• $50 Delta credit after $1,000 spend in 90 days
• 5,000 Delta SkyMiles after $1,000 spend in 90 days

Delta Gold Business Card

Retention offers on the American Express Delta Gold Business Card can be found here.

• $200 statement credit with no spend required.

Amex Gold Card

Retention offers on the Gold Card are listed here.

• 25,000 Membership Rewards points to cover the annual fee + 30,000 points extra with no spend required
• Annual fee waived plus 0% APR for 6 months with no spend required
• 30,000 Membership Rewards points with no spend required
• 20,000 Membership Rewards points with no spend required
• 10,000 Membership Rewards points with no spend required
• 10,000 Membership Rewards points or $75 statement credit with no spend required
• $100 mobile phone credit with no spend required
• 30,000 Membership Rewards points after $3,000 spend in 90 days
• 30,000 Membership Rewards points after $4,000 spend in 90 days
• 20,000 Membership Rewards points after $3,000 spend in 90 days
• 20,000 Membership Rewards points after $2,000 spend in 90 days
• $150 statement credit after $2,000 spend in 90 days
• 15,000 Membership Rewards points after $2,000 spend in 90 days
• 5,000 Membership Rewards points immediately, plus 10,000 Membership Rewards points after $1,500 spend in 90 days
• 15,000 Membership Rewards points or $150 statement credit after $2,000 spend in 90 days
• 15,000 Membership Rewards points after $2,000 spend in 90 days
• 10,000 Membership Rewards points after $1,500 spend in 90 days

Delta Reserve Business Card

Retention offers on the Delta Reserve Business Card can be found here.

• 10,000 Delta Skymiles after $10,000 in spend or a $125 credit with no spend required.

Marriott Bonvoy Brilliant Card

Retention offers on the Marriott Bonvoy Brilliant Card can be found here.

• 60,000 Marriott points with after spending $2,000 within 3 months.
• 65,000 Marriott points with no spend required.
• 60,000 Marriott points with no spend required
• 30,000 Marriott points or $100 statement credit with no spend required
• 20,000 Marriott points with no spend required
• $300 statement credit after $1,250 spend in 90 days or 65,000 points with no spend required
• $100 statement credit after $1,500 spend in 90 days or 20,000 points with no spend required
• 20,000 Marriott points after $2,000 spend in 90 days
• $100 statement credit after $2,500 spend in 90 days
• 30,000 points after $5,000 spend in 90 days
• 3,000 points with no requirements

Marriott Bonvoy Card

Retention offers on the Marriott Bonvoy Brilliant Card can be found here.

• $100 statement credit after $2,500 spend in 90 days
• 25,000 points after spending $1000 within 90 days

Marriott Bonvoy Business Card

Retention offers on the Marriott Bonvoy Business Card can be found here.

• $225 statement credit with no spend required
• $200 statement credit with no spend required
• $50 statement credit with no spend required
• $50 statement credit with no spend required plus $100 statement credit after $2,000 spend in 90 days

Amex Platinum Card

Retention offers on the Platinum Card can be found here.

• 200,000 Membership Rewards points or $2,000 statement credit with no spend required (this person had spent over $100,000 on the card last year)
• 50,000 Membership Rewards points or $500 statement credit with no spend required
• 50,000 Membership Rewards points with no spend required 
• $500 statement credit with no spend required
• 30,000 Membership Rewards points with no spend required
• 20,000 Membership Rewards points with no spend required
• Choice of $300 statement credit after $2,000 spend in 90 days or 30,000 points with no spend required
• $650 statement credit after $4,000 spend in 90 days
• $550 statement credit after $4,000 spend in 90 days
• $400 statement credit after $3,000 or $4,000 spend in 90 days
• Annual fee waived after $4,000 spend in 90 days
• 40,000 Membership Rewards points after $3,000 spend in 90 days
• 30,000 Membership Rewards points or $300 statement credit after $4,000 spend in 90 days
• 20,000 Membership Rewards points or $200 statement credit after $3,000 spend in 90 days
• 20,000 Membership Rewards points after $3,000 spend in 90 days

Charles Schwab Amex Platinum

• 50,000 Membership Rewards points with no spend required 
• $650 statement after $4,000 spend in 3 months (HT FM)
• 60,000 Membership Rewards after $4,000 in 3 months (HT FM)
• 60,000 Membership Rewards points after $4,000 spend in 90 days
• 55,000 Membership Rewards points after $4,000 spend in 90 days
• 45,000 Membership Rewards points after $4,000 spend in 90 days
• 20,000 Membership Rewards after $3,000 spend in 90 days

Amex Business Gold

• $200 statement credit with no spend required
• Waive annual fee ($295) with no spend required ($50,000 in spend on the card)
• 5,000 Membership Rewards points immediately, plus 5,000 more points after $3,000 spend in 90 days

Amex Green Card

• 15,000 points with no spend required
• 7,500 points with no spend required
• 12,500 points with no spend required or $10 statement credit after spending $1,000 within 3 months or use 15,000 points to offset the annual fee then receive 12,500 points back as a refund.
• 7,500 points with no spend required or $50 statement credit after spending $500 within 3 months.
• $75 statement credit with no spend required or 5,000 points after spending $3,000 within 3 months.
• $100 statement credit after $1,500 spend in 90 days
• $125 statement credit after $3,000 spend in 90 days

Amex Business Green Card

• $150 statement credit with no spend required

Hilton Honors Business Card

• $50 statement credit immediately plus $100 statement credit after spending $2,000 in the next 90 days
• $225 statement credit, no spending required.

Hilton Honors Card

• 20,000 Hilton points with no spend required
• 10,000 Hilton points with no spend required
• 20,000 Hilton points with $3,000 in spend required within 90 days.

Hilton Honors Aspire Card

• 20,000 Hilton points with no spend required
• 10,000 Hilton points with no spend required
• Choice of $300 statement credit or 80,000 Hilton points with no spend required
• 10,000 points after spending $2,000 within 3 months
• $50 statement credit after spending $500 within 3 months

Hilton Honors Surpass Card

• 15,000 Hilton points with no spend required
• 60,000 Hilton points with $3,000 in spend within 3 months

American Express Everyday Credit Card

• 7,500 points after spending $2,000 within 3 months

American Express Blue Cash Preferred

• $75 credit after spending $2,500 within 3 months

Current Retention Offers – Chase

Do you know what kind of retention offer Chase will give you? Chase doesn't make retention offers on most of their cards. You're lucky if you get one. Data points are recent. They're sorted by card.

Chase Sapphire Reserve

• $150 statement credit with no spend required
• $250 statement credit with no spend required

Marriott Bonvoy Boundless Card

Retention offers on the Marriott Bonvoy Boundless Card can be found here.

• $100 statement credit with no spend required
• $50 statement credit with no spend required

Ritz-Carlton Credit  Card

Many people still have this card even though it's not open to new applicants. Retention offers are available on The Ritz-Carlton Credit Card.

• $150 statement credit with no spend required

IHG Rewards Club

Many people still have this card even though it's not open to new applicants. Retention offers on The IHG rewards club credit card can be found here.

• $25 statement credit with no spend required

Sapphire Preferred Card

Retention offers on the Chase preferred card are listed here.

• $65 statement credit with no spend required
• $60 statement credit with no spend required

Chase Ink Business Preferred / Plus

Retention offers for the Chase Ink Business preferred card can be found here.

• $50 statement credit with no spend required.

Southwest Rapid Rewards Plus Credit Card

Retention offers on the Southwest Rapid Rewards Plus Credit Card can be found here.

• $70 statement credit (annual fee is only $69) with no spend required
• $35 statement credit (annual fee is only $69) with no spend required

Southwest Rapid Rewards Premier Business Credit Card

Retention offers can be found on the Southwest Rapid rewards premier business credit card.

• $100 statement credit (annual fee is only $99) with no spend required
• $50 statement credit with no spend required

Southwest Rapid Rewards Priority Credit Card

Retention offers on the Southwest Rapid Rewards Priority Credit Card can be found here.

• $150 statement credit with no spend required
• $70 statement credit with no spend required

IHG Rewards Premier

Retention offers on the I hg rewards premier card from Chase can be found here.

• $25 statement credit with no spend required

Marriott Bonvoy Premier Plus Business

Retention offers for Marriott Bonvoy are listed here.

• $50 statement credit with no spend required.

World of Hyatt Card

Retention offers on the World of Hyatt Card can be found here.

• $95 statement credit with no spend required
• $50 statement credit with no spend required

United MileagePlus Explorer Card

Retention offers on the United Mileage Plus Explorer Card are listed here.

• $100 statement credit with no spend required

Current Retention Offers – Citi

The data points are recent and pertain to retention offers Citi has recently given. They're sorted by card.

AAdvantage Executive World Elite Mastercard

Retention offers on the AAdvantage Executive World Elite Mastercard can be found here.

• $100 statement credit after spending $3,000 that month, each month for the next 3 months

AAdvantage Platinum Select 

Retention offers are available on the AAdvantage Platinum Select card.

• $100 statement credit after spending $3,000 in 90 days
• Annual fee ($95) waived
• 10,000 AAdvantage miles after $1,000 spending in 90 days
• 10,000 miles after spending $3,000 in 90 days or $99 statement credit after spending $99 in 30 days
• 7,500 miles after spending $1,000 in 90 days or $99 statement credit after spending $99 in 90 days
• $99 statement credit after spending $1,000 in 90 days

AT&T Access Card

Retention offers on the AT&T Access Card can be found here.

• 2X extra ThankYou Points on all spend for 6 months, up to 35,000 points maximum
• 10,000 ThankYou Points after spending $3,000 in 90 days

Citi Preferred Card

Retention offers on the Citi preferred card are listed here.

• 7,500 ThankYou Points after $1,000 spend in 90 days

Citi Premier Card

Retention offers can be found on the Citi premier card.

• $95 statement credit one time, plus 1,000 ThankYou points after $1,000 spend for each month over the next 3 months
• $95 statement credit after spending $95 within 30 days.
• 5,000 ThankYou Points after $1,000 spend in 90 days. (The offer only came up after they started the cancellation process for one reader).
• 10,000 ThankYou Points after $3,000 spend in 90 days.

Citi Prestige Card

Retention offers on the Citi card can be found here.

• $225 statement credit with no spend required
• $250 statement credit one time after $5,000 spend in 90 days
• 20,000 ThankYou Points after spending $4,000 per month, each month for the next 3 months

Citi Rewards+

Retention offers on the CitiRewards+ are listed here.

• 10,000 ThankYou Points after spending $3,000 within 6 months

Current Retention Offers – U.S. Bank

The data points are recent and pertain to the U.S. Bank. They're sorted by card.

Altitude Reserve

• $150 statement credit with no spend required
• 10,000 points with no spend required
• 6,000 points with no spend required

Other Banks

Banco Popular

• Avianca LifeMiles Vuela
  • $149 annual fee waived.
  • Earn 8X per dollar on all spend for the next year.

Bank of America

• Alaska Airlines Visa
  • $100 statement credit after spending $1,500 within 90 days.

Final Thoughts

We are sitting at home and not on the road, that doesn't mean our card strategies are gone. Retention calls will still matter despite annual fees showing up.

Knowing what retention offers Amex, Chase, or Citi might have will help you decide. We hope that seeing data points from other credit card users who have the same card as you will help. Your relationship with the bank is one of the many factors that affect it. Being a customer who spends a lot of money on that card and never misses a payment can make the bank more willing to pay for it.

If you’ve made any retention calls so far in 2020, we’d love to have your data points. What card did you call about? What retention offer did you receive, if any? How much had you spent on that card in the past year? When did you open the card? Even telling us “they made no offer” helps us build a wider picture. Thanks for sharing on data on a retention offer Amex, Chase, or Citi gave you recently.

Disclosure: Miles to Memories has partnered with CardRatings for our coverage of credit card products. Miles to Memories and CardRatings may receive a commission from card issuers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities.

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