According to reports from Downdetector.com, as well as staff members at The Verge, there are some people who are completely down on both Facebook andInstagram. Users outside of the US, as well as some US residents on the West Coast, seem to be having more problems than those in the US.

If you open both apps and are affected by the issue, you may see some cached content displayed but receive an error message saying that the feed can't be refreshed or the images and content won't load at all. Both websites might fail to load on a desktop browser or display based on our tests.

Screenshot of Instagram displaying a blank white page with two profile pictures.
That’s not how Instagram’s supposed to look.

The company didn't respond to the request for comment on the status page. There were some users who were able to access both sites. There are thousands of reports that both services are having problems.

When the company dropped off the internet, its other big product,WhatsApp, appeared to be working well.