Southwest Airlines has high demand but a pilot shortage and aircraft delivery delays.
Andrew Watterson, the company's chief commercial officer, said during the company's third-quarter earnings call that demand and supply will not be as aligned as before.
The carrier expects flight levels to return to pre-pandemic levels by the summer of next year.
Southwest's most immediate growth restraint remains a shortage of pilots, though the carrier is on track to meet its target of 1,200 pilot hires this year and 2,100 pilot hires next year.
There are delays in the delivery of aircraft. Due to delays in Boeing's supply chain and slower-than- expected certification for the smallest Max variant, Southwest will only get 66 to 68 of the 114 planes they were contracted to take.
Southwest expects to fly 2% less in the fourth quarter than it did in the third quarter.
Southwest expects to fly more capacity in the second quarter of 2020 than it did a year ago.
Southwest will need to be bigger than it was before the Covid-19 crisis changed the airline industry. During the first year and a half of the Pandemic, the carrier pivoted away from high-density business routes. 125 planes are used to serve those destinations.
In Southwest's pre-pandemic markets, the frequencies are at 85%.
The frequencies on Southwest's longer city pairs are still down. The airline decided to allocate proportionally more flying to short-haul routes over the summer due to the fact that it is easier to recover from a difficult day when the schedule is more loaded with short flights. Southwest's average flight was shorter in the third quarter compared to a year ago.
Watterson said that the changes restored operational reliability. Southwest is on time 79.9% of the time so far this month. The cancellation rate and on-time rate improved from July.
The carrier reported net income of $277 million in the third quarter. Southwest achieved a record Q3 revenue of $6.2 billion, in line with analyst expectations. The revenue was offset by higher labor costs and a spike in jet fuel prices.