Nobody Minded A Six Hour Delay When This American Airlines Pilot Threw A Pizza Party

Last Wednesday’s American Airlines flight 1208 from Burbank to Dallas – Fort Worth wound up arriving over 6 hours late, at 12:27 a.m. The issue was weather in Dallas… and DFW is known to stand for Doesn’t Function Wet.

The hassle was beyond the airline's control and most passengers would have been annoyed. The passengers on this flight were nice. Even though the delay wasn't something American Airlines could prevent, how they managed it was in the captain's hands.

Best part of today’s flight @AmericanAir the captain of the flight is so magnanimous that he ordered us all pizzas as we have been stuck on the flight @fly_BUR for over 6 hours and we never departed because of some complicated routing issues pic.twitter.com/VQY2AW90l6

— Harsha wears a mask (@ShellZero) October 13, 2022

The pizza (unfortunately everyone got one single slice) – I was still happy that the captain went out of his way to provide this for us! pic.twitter.com/7PrNSx6W1p

— Harsha wears a mask (@ShellZero) October 13, 2022

The enthusiasm this passenger shows in the face of a six hour delay is inescapable and that's because small kindnesses go a long way. Who doesn't like pizza?

The American Airlines team takes great care of their customers, according to an American Airlines spokesman.

The decision to order pizza on a plane is solely made by the captain. When pilots do things like this, they can be reimbursed by the carrier. This isn't something they ask permission for, and they do sometimes just come out of pocket without filing for an expense reimbursement, in which case the airline wouldn't even know about it. You probably don't like your employer's expenses reimbursement process.

Papa John's is the best pizza chain. It's good that the pilot didn't order Domino's or Pizza hut. Whatever you think about the ex-CEO of the chain, it's ok.

In airlines.

The captain of the Southwest Airlines flight from Oakland to Kansas City gave a shout out to the passengers who cleaned the plane out of alcohol. Many of the passengers were Raiders fans.

In general.

I've been able to get rebooking on flights whenever there's a flight delay. It can be hard for passengers to get through to an agent if they are an Executive Platinum.

In airlines.