The original article was published on October 5, 2022.
Sebastian Galassi was killed in Florence, Italy when his moped collided with a Land Rover SUV while he was making a late-night delivery.
The email that fired Galassi was discovered by his family the next day.
The goal ofGlovo is to provide an optimal experience for its partners and customers. Sometimes it is necessary to take action when a user behaves in a way that is inappropriate. We regret to inform you that your account is no longer active.
The email that was shared by Galassi's family was an automated response that riders receive if they miss a delivery.
The death of the delivery driver in Florence, Italy, was a terrible tragedy. We are in constant touch with his family.
An automatic message was sent to his family when the account was suspended. Our full support for the family is what we regret. The company will do everything it can to help them.
According to a report in La Stampa, the company offered to pay some of the funeral costs, as well as apologizing to the family.
Delivery drivers in Florence went on strike on October 5 in response to Galassi's death, which the union said was "unspeakable."
The working conditions for delivery drivers were admonished by theCGIL. The safety situation in this profession is not good. The rush to deliver and earn more, the intense piecework, and the lack of certain sanctions for platforms are all elements that must be overcome immediately to try to stop this many accidents.
The people who attended the strikes held signs that said "you cannot die for a delivery," and "my life is worth more than a sandwich," according to La Repubblica.
The mayor of Florence wrote a strong statement in support of the strike.
Glovo's apology is not sufficient. There is a serious problem. There is something wrong with the system if an email is sent to fire a boy just a few hours after he died.
He said that the model was based on the exploitation of workers with automatic mechanisms.
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