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Several situations where data has moved the needle in helping companies make progress on diversity are described by the authors. DEI advocates want to change the system for allocating work opportunities at a law firm. The data showed that white male associates were getting significantly more hours than women or employees of color. Two tech firms are using metrics to figure out where they need to make changes. If your company's DEI program isn't based on metrics, you're throwing money into the wind in the hope it will blow back into your pocket

Companies that are truly committed to making progress on their diversity, equity, and inclusion are ready for a heavier lift because it is easy to set aside two hours for a workshop and call it a day. People have to build new habits in order to change the systems that cause inclusion to decline.