The hometown hub of United Airlines and a major hub for American Airlines are both in Chicago, but that doesn't mean that Delta isn't investing in the city.
Delta unveiled its newest Sky Club at Terminal 5 in Chicago on Tuesday. Delta invested $50 million in the renovation and expansion of T5 which included the new lounge and gates. Delta is moving out of its home in Terminal 2's E concourse on Wednesday to make way for United and Alaska Airlines.
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The Sky Club's previous Chicago location could hold up to 200 travelers, but the new lounge will hold nearly 400. It will be great news for Sky Club customers. It is the first Sky Club to allow boarding from inside the lounge.
Delta's continued investment in premium experiences is reflected in the lounge at O'Hare. It has food and drink options that are enough for a full meal. Sky Club Delta has opened clubs at Los Angeles International Airport (LAX), LaGuardia Airport (LGA) and Tokyo Haneda Airport.
The first look tour at Delta's new home in Chicago was given toTPG on Tuesday.
All of the gates at Terminal 5 used to be owned and managed by the City of Chicago. Delta will have permanent ticket counter space and will always use the same gates.
There are multiple charging options, as well as 110-volt outlets, in the new gate.
The Delta gate area is near the airport. The point's gaga is by ethan kLAPPER.
The Sky Club is a short walk from the checkpoint. Clear won't be offered on the first day at T5 because the airline is working to bring the expedited security program to Chicago.
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The Chicago O'Hare Sky Club is the first in the world to allow passengers to board flights directly from the lounge.
Two gates can be used for this type of boarding.
Delta will use gate M11, which is located at the airline's New York hub.
There are hints that the gate is in the Sky Club, such as a boarding pass reader and a display screen that shows flight information.
What is the reason for LaGuardia? Claude Roussel, Delta's managing director for Sky Clubs, said there's a strong business connection to New York. Delta is competing against United and American.
Delta's partners that operate from T5 will be able to use gate M14 on the opposite side of the lounge.
The lounge design was influenced by the fact that Delta is under the same roof as its international partners.
If it was for a domestic market, the lounge wouldn't have showers. The lounge at ORD does not have showers.
The lounge has different areas to sit in.
The types of seating Delta chooses is based on who uses the lounge the most. Families prefer communal seating while business travelers prefer solo seating.
Delta's largest club shines in its debut.
There are individual seats, couches, high-top tables and swivel chairs that can be pointed directly at the window at the new ORD club.
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The lounge at Delta's newest Sky Club features a media wall with multiple channels of TV playing at the same time, as well as comfortable seating around it. Lounge disruptions will not affect the volume.
Business travelers will be able to hold a phone call or get work done with minimal distraction if they use the Quiet Pod.
At the gate areas, there were multiple types of charging, including plugs for both the A and C protocols.
The lounge's warm tones are designed to make people feel welcome.
He wants you to feel like you've entered a nice hotel lobby when you come into the lounge.
The Sky Clubs have an elevated food and beverage program that distinguishes them from their competitors.
The Sky Club in Chicago has a larger kitchen that allows for more varied, fresh food items, as well as the chance to bring in guest chefs for special events.
Chicken and waffles are one of the foods served at the new club. Chicken thighs and macaroni and cheese are hot options. The future of the menu will include all-day breakfast.
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The bar at Sky Clubs has a mix of free and for- purchase alcoholic beverages. Customers are able to access the bar on three different sides.
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There is a bar in the back of the lounge. Other drinks can be ordered from it as well.
Soft drinks can be ordered from a self-service soda fountain. Coffee is available in a variety of flavors.
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Chicago-style hot dogs will be offered in a cart for the first time.
There are four shower suites.
Access to the suites is via a virtual queue. There is a kiosk at the front of the lounge.
There is a bathroom with a toilet and sink in each shower suite. The label that Delta has for its premium Delta One cabins is built on a partnership with grown Alchemist.
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The Sky Club at Delta contains original artwork by artists with ties to Chicago or pieces that feature the city prominently.
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The goal is always to bring the city back.
The importance of this key business market to the Atlanta-based carrier is demonstrated by Delta's massive investment at O' Hare. If you saw the Sky Club opening on Wednesday, you wouldn't know that ORD is 14th in daily departures for Delta stations. The space is warm and inviting, and has better amenities than any United Club or Admirals Club that currently exists at ORD.
The challenge of managing overcrowding in the new lounge will be faced by Delta. Premium cabin passengers and SkyTeam elites who fly on Delta's partner airlines will now be able to use the larger space.
Delta's new space is a big treat for its loyal passengers, even though it isn't opening an ORD hub soon.
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