Capital One Miles Transfers Are Back

Capital One miles transfers are up and running again.

Capital One has taken the ability to transfer miles to airline and hotel loyalty programs offline for maintenance.

System issues don't always last for days at a time. Capital One wasn't talking about the issue. They should be reassuring eligible Venture and Spark card members who are missing out on the chance to secure award travel.

It has been clear to me that miles transfers wouldn't disappear suddenly. Several customers reached out to me and I would respond to each email. I thought the issue had to be related to security. The bank hasn't shared something. It is not related to the ability to transfer points to programs since Capital One uses a vendor for that and other companies continue to use Ascenda's platform successfully in the meantime.

I asked Capital One when to expect miles transfer to return, and they told me it would take a week to restore the function.

Capital One miles are being transferred to another company.