The Financial Times reported on Friday that Starlink's satellite internet service had been disrupted by Ukrainian soldiers trying to free territory that had been conquered by the Russians.
Two government officials, speaking under the condition of anonymity, told the publication that soldiers had difficulty connecting to the internet when they entered cities that had only recently been freed from Russian troops.
The loss of communication between the country's military forces has been caused by the outage. The lack of internet caused panicked calls from troops to help lines.
According to Roman Sinicyn, a co-ordinator at a foundation that donates Starlink systems to the Ukrainian armed forces, the issue could be caused by the fact that some of the areas had not been made public.
Insider asked for comment from a spokesman for the company, but he didn't reply.
In February, Starlink was used by Ukraine. It was the first of many shipments to the country that has helpedUkraine stay connected amid Russia's attacks and a hack on the satellite provider for its military.
Over the first three months of the invasion, the company reported that it had delivered 15000 Starlink kits to the country. The Washington Post reported in April that the US Agency for International Development paid about $2 million for 1,333 terminals.
Early on, Ukraine officials and military leaders praised the move, with a US general saying Starlink destroyed Putin's information campaign.
Not everything Musk has done has been well received by Ukrainian officials. The billionaire suggested that the citizens of the occupied territories should vote on which country they would like to live in. He was met with a lot of criticism. Zelenskyy made fun of Musk's attempt to solve a real world crisis.
Do you like more? Zelenskyy asked a question. One who is in favor ofUkraine. A person who supports Russia.
Beijing disapproves of Musk's decision to put Starlink in Ukraine. He told the Financial Times that Beijing asked him not to sell the internet service in the country.
You can read the full story on Starlink.