Four years after launching to the trade, Exsus Travel's agent sales make up 85% of its business.
Previously the company was mostly direct-sell and worked with agents on an ad-hoc basis
Neil Sealy, the former If Only head of sales, was hired by the tailormade specialist in June to lead its trade launch.
Exsus Travel has created a head of product and commercial position.
A new marketing manager has been appointed.
Speaking at the Exsus Travel Agent Awards in London, the managing director said that agents now count for 85% of the business.
Exsus has grown from a four million dollar company to a fifteen million dollar company in just one day. I would like to thank you all for your support. No one would have been possible without you. All of our growth came from agents trusting us with their business.
The operator has a trade strategy with agents at the center of it.
When we launched that, it really mattered to us that we could deliver in all prospects. We won't do anything that could cause agents to lose their clients. Constantly improving is at the center of what we do. It's the same sentiment as it was when it was made.
There is a reputation for hard work and long hours in the city where he has worked. The travel industry isunderappreciated. I have never experienced the kind of work ethic, passion and attitude to client service I have seen in other industries. I was impressed by how you dealt with the Pandemic.
The Exsus Travel Agent Awards brought together more than 60 agents from across the UK, with 12 awards given out to the operator's top-performing advisors.
Not Just Travel won the award for Fastest Growth in Business, while designer travel won the award for Operator's Top Travel Agency.
The tour operator had a small awards lunch for 25 agents in 2019.
Sealy said that the events beyond their control stopped it from being an annual event, but now it is.
Exsus Travel has created a head of product and commercial position.
A new marketing manager has been appointed.
The Exsus Travel team received an award. Exsus Travel is a credit.
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