The new leader at Los Angeles International Airport and the world's second largest airline has no intention of giving up its lead over American and United at the second largest airport in the US.
The new gates are part of the Delta Sky Way expansion. The renovation project will create a single complex with 27 Delta gates.
In April, part of the Delta expansion opened, including a centralized check-in lobby. One of the carrier's largest clubs is already bustling.
The escalator steps from the new gates will take arriving passengers to the baggage claim. You don't have to follow the endless signs to get your suitcase.
The new terminal has a "cool roof" that reduces the heat island effect and conserves energy.
There is still more to be done. The Delta One check-in area for first class flyers on international flights will open to the public in the spring of 2023 at Los Angeles International Airport.
Delta hopes that by increasing the number of gates at the airport, it will be able to increase the number of passengers it has at the airport.
Before, we weren't able to grow. Scott Santoro is Delta's head of sales. We now have enough room to grow.
One of the largest airports in the US is Los Angeles International Airport. It is one of the most competitive airports in the US with Delta, American, United, Southwest, and Alaska competing for market share.
Delta's passenger lead is fragile with the airline's share of the market down by 2% compared to last year during the January-August period. Delta will remain the top airline at Los Angeles International Airport for the next two years because American's market share has dropped by four percentage points.
It hasn't always been that way. From 2016 to 2020 Delta was the second most popular airline after American.
Ten years ago, we made a commitment that we would be the largest global premium carrier in Los Angeles. Santoro told Insider that they are delivering on that today. We took first place in the summer of 20 and the winter of 21.
The top airlines at Los Angeles International Airport have a lot of work to do. Delta is trying to recover with 8.6 million passengers at Los Angeles International Airport so far in 2022, compared to 15.3 million in the same period last year, when Delta was a distant second to American and had a large lead over United.
From January to August 2022, Delta has a 1 million-plus passenger lead over American at Los Angeles International Airport. If the numbers hold for the rest of the year, Delta will be assured of victory in most years.
We would like to win a lot. Delta is fond of winning. Santoro said that their people liked to win. It's a great formula to win here in LA.