Hays Travel will pay the mortgage or rent for six months for two winners of the agency chain's monthly prize draw.

The Big Hays Travel Thank You initiative rewards staff and gives them a chance to win prizes.

The agency had an " exceptional" month and two winners were not announced.

The results of the latest draw were announced in a video message.

She said that the decision had been made to surprise two people.

More than 1,300 Hays Retail colleagues achieved their targets in August and will receive additional payments that will add up to more than $300,000.

When Browne's name was announced, he burst into tears. I am over the moon and can't believe it.

All of my colleagues were happy for me.

The second winner was surprised by Jane Schumm and Jonathon Woodall-Johnston at the Washington branch.

Taylor was completely speechless. This is the biggest prize I have ever won in travel.

I put the heating on for my husband.

After Hays Travel acquired the former Thomas Cook retail portfolio, Taylor joined the company as a travel consultant.

A four-night stay in New York will be the next prize in the Big Hays Travel Thank You.

From left: Jane Schumm, prize winner Sandra Taylor and Jonathon Woodall-Johnston.
From left: Jane Schumm, prize winner Sandra Taylor and Jonathon Woodall-Johnston.

The picture shows Dame Irene Hays handing over the prize to the winner.