Slow and unreliable 5G cellular connections and calls dropping are being reported by customers of the Apple device.
There are several threads on the MacRumors forums about issues faced by Apple's newest device. The signal strength on the iPhone 14 Pro is unreliable and weak according to user reports.
I think it is something with the new iPhones. My signal is usually 1 to 2 bars at home with a 14 pro, but my brother is on my plan with an iPhone 13 and when he's over he has all 4 bars. His 13 also gets much better speeds on 5G than I do currently. Hopefully it's something an iOS update will fix.
In a lengthy thread, a user reports that they're experiencing slow 5G speeds on the iPhone 14 Pro, with at least 100 other comments reporting the same issue.
Is anyone else having major issues with their cellular service on the iPhone 14/14 Pro series? Ever since switching from my iPhone 13 Pro Max, I've had nothing but constant issues which include:- Slow data (at times even when right next to a 5G UW tower)
- Frequent cellular service drops - noticing this happen especially when the phone switches on 5G, but even happens when my phone is on Wi-Fi calling (this is to the point where I cannot reliably use texting for SMS)
Customers have spent hours on the phone with customer support, but haven't addressed the issue. Some users have taken drastic measures to restore their phones, but have not been able to find a solution to the problem.
Similar issues for me, also in Chicago right now. Using new iPhone 14 Pro Max. Frequently, the phone completely loses signal when switching between LTE and 5G and takes a few seconds for it to comeback. Never had this issue with my 12 Pro Max that was also running iOS 16. I submitted a bug report to Apple - hoping it's a software issue related to the new modems and they can iron it out.
I live in Chicago and have the same problem with cellular service drops. Just switched from an iPhone XS on AT&T to an iPhone 14 Pro on Verizon. I live in the South Loop and the cell service keeps dropping out constantly to the point where I can't text or use certain apps because I keep losing a connection. When I'm connected the speeds are great, I've clocked 5GUW downloads at 2.5 Mbps. But every few minutes my service keeps dropping and reconnecting after 10-15 seconds
I've tried resetting network settings and wiping the phone and setting up as new โ still same issue. I've even tried another entirely new unit (another iPhone 14 Pro Max out of the box) where I'm getting the same issue โ I used to work as a Genius at Apple so I've made sure to try out all possible solutions on my side ๐
I'm having the same issues in nyc. Just moved from iPhone 13 Pro Max (Verizon) to iPhone 14 Pro Max (Verizon) and seeing significant reception/signal and speed issues. Feels like a massive step back this upgrade. Tempted to send it back to apple and switch to T-Mobile
Users are reporting that calls are sometimes randomly dropped when the signal is inconsistent. Macrumors reached out to the two companies.
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