A woman filmed her degrading experience as a wheelchair user on a flight in order to go to the bathroom.
A woman from the UK filmed herself dragging her body along an AlbaStar Air flight when the cabin crew refused to help her.
In her video, which has over five million views, she said a crew member on her flight told her that people with disabilities don't have to use the bathroom.
Wheelchairs that are small enough to fit through the galley of a plane are used by airlines to transport disabled passengers.
AlbaStar Air told her they couldn't keep a chair for her to use on the flight.
Insider reached out to Berrie, but she said that she had stopped using her phone for a long time because of the negative comments.
In 27 years of working on airlines, staff have never seen the issue of disabled people having to wear nappy before.
This was one of the times when life as a disabled person can be degrading and embarrassing. She said that she felt humiliated because she was told to wear a nappy when she didn't need it.
In her video, you can see the bar cart rolling by as she pulls herself to the bathroom.
In a statement to Insider, Alabaster Air apologized for the event that recently took place on one of their flights in regards to the flight experience of a passenger with reduced mobility.
A petition has been started to make aisle chairs mandatory on all UK flights.
"I know it's not something people want to see, but without this footage, disabled people simply aren't believed," she stated.
She said that it's "incredibly embarrassing and degrading" to share these experiences online but that she does so to ensure that things change.
According to the US Department of Transportation, an average of 35.8 wheelchairs are broken or damaged on flights every day.
The lack of accessible bathroom on flights is a big issue for disabled travelers, with Theo Donnelly telling Insider that he has to urinate in bottles if he wants to fly.
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