After the summer travel peak, the airport's CEO is stepping down due to operational issues.

Dick Benschop steps down as Schiphol Airport CEO

Dick Benschop has resigned as President Director and CEO of Royal Schiphol Group. The board accepted his resignation and is looking for a new member.

Benschop will stay in office until a new one is found. He said that he decided to step down.

“A lot of attention, and criticism, has been directed towards the way in which Schiphol is tackling the problems and my responsibility as CEO. On my own initiative, I am giving Schiphol the space to make a new start. I do not want the attention on me as an individual to become an obstacle for Schiphol.”

“The situation at Schiphol and what that means for our travellers and employees is close to my heart. I have done my very best, but we’re not there yet. I hope that things improve soon. I love Schiphol. Managing this company was a great honour.”

Jaap Winter is the chair of the board.

“Due to the situation and the ongoing bad news, the Supervisory Board has had very intensive contact with Schiphol’s management in recent months. All possibilities for improvement were and continue to be discussed. Under Dick’s leadership, far-reaching measures were taken to stabilise the situation at Schiphol. Improvements were made during the summer, but this isn’t enough. Further intervention in the capacity and management of the security companies is necessary. As a national and international airport, Schiphol must return to offering the quality of service that passengers and airlines are accustomed to. In recent years, Dick has shifted Schiphol’s course to focus on quality, care for the living environment and speeding up the process of making aviation more sustainable. We are very grateful for his leadership. We respect and understand Dick’s decision to resign. We hope to quickly find a successor.”

Schiphol Airport has been struggling

I feel bad for the next CEO of Schiphol Airport

The summer was a disaster at the airport. Thousands of bags got lost while passengers were in security lines. The airport is starting to compensate passengers for what went wrong.

Even though the summer travel peak has passed, Schiphol Airport is still struggling and asking airlines to limit flights. I agree with you that a leadership change is appropriate in light of the situation. Is it possible that things can't get worse?

I don't envy the person who accepts this job The airpot will shrink considerably over time due to the financial implications of the government imposing a new long-term "green" flight cap.

Amsterdam is poised to shrink as a global hub

Bottom line

The CEO of Amsterdam Schiphol Airport is stepping down due to the poor performance. The airport should be less of a mess.

What do you think about the resignation of the CEO of the airport?