According to SEC documents filed Friday, Qantas CEO Alan Joyce received a $287k raise over the past year, bringing his total pay package to over $5 million.
The airline executive's mansion was vandalized with eggs and toilet paper earlier this summer after the airline canceled a dozen flights.
During the first week of September, four thousand passengers were left stranded in Indonesia after a series of flights were canceled. Passengers were stuck without a flight for a week.
Australian Labor Senator Tony Sheldon called Joyce's salary "offensive as all hell" because he gave himself a huge pay raise while thousands of people were stranded in Indonesia.
Around Australia, flights are being canceled. "Joyce's pay packet is what it's all been about, all the jobs lost, all the lives ruined, and this is what it's all been about," he said.
Qantas didn't reply to Insider's request for comment immediately. Joyce's total pay package includes future share value estimates and is not an accurate figure of what he got paid, according to a spokesman for the man.
The airline's remuneration committee chair said that the bonus scheme would return next year with a higher emphasis on customer goals.
Joyce's total pay is higher than last year's since he is being paid a full $2.1 million yearly salary after voluntarily receiving a reduced base pay.
A sea of customer complaints related to Qantas is being investigated by Australia's consumer watchdog.
Due to a combination of factors, the entire aviation industry is struggling to handle record travel demand.