Customers of the service would be getting their orders from vehicles with no delivery personnel present. In order to deliver food in the US, a 10-year partnership has been signed by the two companies. They will start in Houston, Texas and Mountain View, California this fall and eventually expand to the Bay Area.
Customers won't be able to choose and won't know if their order is being delivered by a Nuro bot. Regardless of the delivery method, they will be charged the same rates. If they use the app and a Nuro vehicle shows up instead of a human worker, they will get a refunds for their tip. They have to walk outside in the rain to get their order.
Customers would have to key in a code to open the vehicle door if they wanted a Nuro delivery. Nuro's third-gen delivery vehicle comes with an external air bag to protect pedestrians. It will use its second-gen cars called the R2 for the partnership since it hasn't officially launched its new vehicle model. The R2 was designed to be completely self-sufficient and has a number of features to help it navigate.
Since the beginning of the year, Nuro's vehicles have been delivering goods in Houston for other companies. The state of California has the authority to operate a commercial self-driving car service. The fee for every delivery in the state would be given to Nuro, according to the report.
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