Thousands of passengers have been stranded or forced to cancel trips because of mass flight cancelations, with the carrier only able to offer flights a week later.
Many people have said that they were left in Indonesia without access to medication, or that they had to lose their wages because they couldn't return home in time.
The breakfast was a block of chocolate and a packet of chips, and the bed was a row of seats at the airport.
They were supposed to return home from a holiday in Indonesia at the end of August. They were stuck in Indonesia for a week.
Thousands of Australians were stuck in Indonesia after multiple flights were canceled. There have been eight return services that have been canceled since 1 September.
The majority of impacted passengers have now been re-accommodated and our teams are trying to find the remaining 200 or so impacted passengers an alternative option. As of Tuesday afternoon, the number was 180.
There are delays of more than a week in order to get an alternate flight home for many travellers in Indonesia and Thailand.
The airline denied that it had lost half of its long-haul aircraft fleet.
On August 29th, the flight home was canceled. On the day after their second flight was canceled, their son had only a day's supply of ritalin, his blood pressure was out of control, and he was out of antidepressants.
We didn't think we'd have to stay in Indonesia for an extra week.
After their fourth flight cancellation, the airline agreed to take the family to anywhere in Australia, but they had to take a train ride home.
He said they didn't make it home until 1am Monday.
A seven-year-old boy with attention deficit disorder and no medication is the reason for all of this.
The experience was horrible, she said.
There was more than one person who was like that. If their return flight was delayed any further, Lionel and John would run out of medication, according to the ABC.
After being told there were no options to book another flight this month, the travelling trio were able to get a flight for September 12.
A lightning strike, a bird strike, and an item taxiing over on the way up to the runway are just some of the issues that have recently impacted the company's Boeing 787-9 fleet.
We would like to apologize to our customers for the disruption that they experienced.
There are five special services that are being put on to bring people home and book seats on Qantas flights.
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Passengers who no longer want to travel can get a flight credit or a refund if they so choose.
Travelers have had to pay large sums to get home.
She said her family had to pay for appointments they couldn't attend.
The cleaner doesn't work and doesn't get paid.
Meagan told news.com.au that the four friends she was travelling with paid more than $10,000 to book flights with another airline.
The cancellation of flights from Australia to the other side of the world is upsetting.
The cancellation of her flight led to the cancellation of the family's holiday because her husband, a self-employed builder, couldn't afford to stay inBali any longer than they had planned.
We couldn't risk getting stuck over there with having to return to work commitments by the time we arrived.
The only other option they had was to book with another airline, but it would have cost them $4,500 and their travel insurance wouldn't cover the initial flights.
I'm angry and devastated. We have saved and planned an awesome overseas holiday that we have been denied for many years.
Lloyd Hargraves took to social media to say that he missed his friend's wedding due to the cancellation of his flight.
When Hargraves arrived at the airport he was met with more delays after his flight was reprogrammed.
The opportunity to see our friend get married which we can never get back was one of the costs.
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