A mother called a security guard at the airport to make sure her daughter was okay.
Her flight was canceled and she was left alone in the airport.
She was stuck in the airport for almost a day after she was forgotten by the transfer desk.
The girl was stuck in an airport more than 3000 miles away from Africa on her way to London.
The teenager was flying alone from Kilimanjaro in Africa to the UK.
The flights were booked with British Airways. The itinerary has been verified.
The teenager went to the transfer desk to tell her mom about the canceled flight. She was told she'd be put on the next flight, but it didn't arrive until after she'd left. Her mother stated that she had been forgotten.
After the initial exchange with the transfer desk, the 16-year-old was alone.
She didn't speak to anyone. They were aware that she had reported herself to the desk. They put her in the transfer office and left her alone at the airport.
There was only one person in the airport at that time. She was told by her mother to wake him up so she could call him. She said that by this time she was asking for her daughter to be looked after.
He didn't know that she was alone in the airport.
She was told a manager would be on duty after 8 a.m. after she kept calling.
She was put on the next flight after she spoke to a manager.
The teenager went to Africa to work in schools and orphanages.
British Airways did not reply to the request for comment.
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