Apple was accused of violating U.S. laws and regulations by providing refurbished replacement devices instead of new devices when AppleCare repairs were required.
The settlement amount received final approval in April after administrators for the case began collecting information from customers. Customers who are expecting money are starting to receive emails as Apple prepares to start sending out payments. The email was shared by Nathan.
According to our records, you are eligible to receive a payment of $28.90 in the settlement for the matter entitled Maldonado, et al. v. Apple Inc., et al., Case No. 3:16-CV-04067-WHO.
As Settlement Administrator for the matter, we're sending you this courtesy email to inform you that by August 30, 2022, you will receive a payment notification email that contains a link to claim your payment electronically. Once you receive that email, you will have until November 28, 2022 to claim your payment.
Please monitor your email inbox carefully for our next email. Additional details about the matter are available at www.ReplacementDeviceLawsuit.com.
Customers who are eligible for a payment must respond to the email by November 28, 2022, otherwise they will not receive their money. Customers who purchased an AppleCare Protection Plan or AppleCare + for an iPad between July 20, 2012 and September 30, 2021, were affected by the lawsuit.
The lawsuit claimed that refurbished devices are not equivalent to new in performance and reliability, despite the fact that Apple's repair terms and conditions state that parts or products that are new or refurbished and equivalent to new in performance and reliability can be used. The lawsuit sought compensation for iPhone, iPad, and iPod owners who were unhappy with getting a refurbished device instead of a device that worked like new.
Apple admitted no wrongdoing and denied that refurbished devices are inferior to new devices.
Nathan, thanks for your kind words.
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