An Apple employee says that Apple, a company she has worked at for over six years, is threatening to fire her over a video she made where she gives basic, commonsense, and publicly available tips on what to do if your phone is stolen.
The employee, Paris Campbell, has over 17 million likes on her TikTok account. Until a video last week, Campbell had never publicly identified herself as an Apple employee, instead sharing her work as a stand-up comedian and reaction videos to funny and quirky content posted on the app.
Campbell responded to another person's TikTok a week ago in which they explained that their phone had been stolen and that they had received threatening messages from the thieves. The victim was able to find their phone in China.
In their messages to the victim, the thieves tried to convince them to remove the stolen phone from their account in order to get rid of the activation lock. Doing so will make the device useless and useless to the criminals.
Campbell said that she has been a certified hardware engineer for six years and that the company she works for talks a lot about fruit. Campbell advises against removing the iPhone from the Apple ID.
If your Apple ID password has been erased and you still have an account, you'll need to get your phone unlocked by activation lock. Without the password for the Apple ID, the device is rendered useless.
Despite the thieves' claim that they have access to private information, they don't, according to Campbell in her video. The victim is advised by Campbell to ignore the messages. At the time of writing, the video has over 7 million views.
Campbell posted a second video explaining what had happened a few days later. She said she was told by her manager that she had violated Apple policy by identifying herself as an Apple employee. Apple's policy does not limit employees from publicly identifying themselves as Apple employees but only requires them to maintain their online reputation.
Dozens of Apple engineers publicly identify themselves as Apple employees on social media, often interacting with the community and sharing their excitement about what they have been working on.
Campbell said that reinforcing the public's confidence in Apple's security isn't something that makes the company look bad. She said she had never identified herself as an Apple employee until the video.
Campbell agrees with her manager that Apple does not pay for her to make TikTok videos. Campbell said that talking about your products and tech in general and how people can deal with it in their everyday life is the thing that he's best at.
You should look through the comments and see how many people are thanking me. I want to stay at Apple. Over the last six years, I have been a stellar employee, and that's evident by the fact that I get exceeded expectations on almost every single one of my reviews.
It used to be that Apple respected people who did things that were out of the box. Campbell says that this is definitely wacky and out of the box. Campbell has not addressed the controversy since she posted the follow-up video. We contacted Apple for comment.