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The how-about-that dept was posted by msmash.

An anonymous reader shares a report:Back in November 2021, cryptocurrencies, which saw a huge surge during most of the pandemic, suddenly began to nosedive. Joe Hovde, a New York-based data scientist, decided that this might be his moment to buy into crypto: He took a risk on the price plunge and bought some Ethereum, the next most popular crypto asset after Bitcoin, on Coinbase, a crypto exchange. A couple of months later, Hovde started getting emails from Coinbase notifying him of swings in the prices of Ethereum, Bitcoin, and other tokens. Though already a steady consumer of financial news and current events, Hovde used the notifications to passively keep tabs on his investment while juggling other things. So when crypto assets began to take another nosedive in April 2022, Hovde noticed that at some point, the emails seemed to have stopped coming.

When they started back up again at the beginning of June, he received no email price notifications from the end of February to when they started again. Email notifications were stopped in the middle of the crash. According to academics who spoke to Mother Jones, Coinbase's decision likely contributed to losses for retail investors who might have sold their holdings ahead of further devaluation. They said that the change to price updates could run afoul of federal or state consumer protection laws because it could hurt the wallet of relatively inexperienced traders.


Slashdot posted this.

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