Salesforce shutters Hong Kong office, leans on Alibaba in China

The company is looking to expand its customer relationship management software in China.

The company is speeding up its relationship with the Chinese company. The exclusive provider of the American giant's software in Greater China wasAlibaba.

In order to better serve the Greater China Region, the company isoptimizing its business structure and opening new roles.

A product management director and a senior software engineer are currently being hired by the company in Guangzhou, China.

The firm is closing its office in Hong Kong, which has historically been a gateway for multinational companies to enter China. Sales and account management are some of the jobs at the Hong Kong office.

It is not clear how its relationship with Alibaba is changing. A request for comment was not responded to by the company.

Due to the country's intricate regulatory restrictions, it can't do it on its own.

As China introduced new rules to control data handling across borders over the past few years, international tech giants have scaled back their presence in the country.

The two companies launched a product last year to help brands scale up their presence in China. In China, the use of social networks to drive e- commerce sales has become a common practice.

One of the world's top three cloud providers and the largest in Asia will be used to hostSalesforce Social Commerce, which is intended to be built and hosted in China.

China is moving away from centralized marketplaces such as Amazon for self-hosted stores. While its competitor offers a one-stop shop for export-led sellers, it has not shown visible effort to attract this crowd. It's an affordable solution for most sellers who want to break away from Amazon.

The China unit of the firm has been disbanded according to a report by Chinese business publication. According to the report, Taiwan will fall under the management of its Singapore office, while mainland China and Hong Kong will be taken over by the Chinese company.

The statement provided to us was pointed to by the spokesman.

We will continue to serve our customers in Greater China and help to drive their success, said the spokesman.

Alibaba to help Salesforce localize and sell in China