Apple admits that customers using the studio display may experience audio related issues, such as sound unexpectedly and abruptly cutting out, audio playing at a high speed, distorted audio quality, and choppy play.
According to a memo obtained by Macrumors, Apple acknowledges that customers may find themselves facing speaker issues with the company's new display. The studio display should be unplugged from the power, and any accessories or devices connected to it should be unplugged as well. According to Apple, this is not a hardware issue and that a future update may address the issues.
The audio, mic, and camera built into the studio display has been bragged about by apple. The speaker system is the highest fidelity speaker system ever created for Mac, according to Apple.
Over the last several months, customers have been reporting both microphone and speaker related issues with their studio display, but reports have become more frequent recently. One customer wrote a letter this week about issues they faced.
The audio on my Studio Display fails intermittently. The only way I can get it to work again is to unplug the display overnight. That resets the display and resolves the problem temporarily. Until the next time. This is simply unacceptable for a $1600 monitor, and Apple should be ashamed of the poor quality control.
Audio related issues with the studio display appear to be relatively widespread based on the number of customer reports Hundreds of customers have taken to the Apple Support, the MacRumors forums, and the social media sites to find a permanent solution.
Well I just had to reboot my monitor. Welcome to the wonderful world of monitors with chips and (presumably) operating systems. My Apple Display Studio Display was mangling audio this morning. Caused issues for a podcast. Had to reboot the old-fashioned way: power cycling. — John Koetsier (@johnkoetsier) July 28, 2022
The speakers in my Studio Display have stopped working. It’s been days. Still can’t get them to work again. — Parker Ortolani (@ParkerOrtolani) July 18, 2022
is anyone else's studio display buggy for video/audio? I just got one and for some reason youtube/music apps freeze or become frequently choppy — Kiran (@neuroswish) July 30, 2022
Studio Display Audio Issues — I had the same issues with my… rebooting a monitoring fix the problems. Just weird to have to reboot a display, though.https://t.co/5kNrRWljEj — A Numeric Citizen (@numericcitizen) July 29, 2022
Since yesterday my Studio Display will only play audio for a few seconds and then it stops. Audio playback works fine on the MacBook Pro that’s connected to the display. Not sure if it’s hardware or software related. I’m running the Ventura beta. Anyone seeing something similar? pic.twitter.com/u4yO1bFubq — Simon B. Støvring (@simonbs) July 28, 2022
I have to restart both my Apple Studio Displays. Otherwise, audio gets choppy and eventually just cuts out completely. Rebooting the Mac doesn't help. You literally have to power cycle the entire Studio Display(s). Happens about every 5-6 weeks for me it seems. https://t.co/Y328O82hV9 — Mario Guzmán (@MarioGuzman) July 26, 2022
Audio recording from my Apple Studio Display microphone is still fundamentally broken in every app. Latest OS and display firmware versions. — Seth Willits (@sethwillits) July 26, 2022
Software updates that address problems like this can be received by the studio display Apple tried to improve the quality of the studio display with a software update, but it didn't work. The company will probably follow a similar path with audio issues. Customers are advised to make sure their display is updated to the latest version of the software in order to get a permanent solution.
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