Dualsense Ps5 Horizon Zero Dawn Comic

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Your mileage may vary when it comes to refunds. Unless the game's content is faulty, you won't get a refund on a game that you've already downloaded or played. Whether or not the game is buggy is up to the support team.

If you find that you don't like a game, you have 14 days to request a refund. You can learn how to refunds a PS4 or PS5 game in a few minutes.

How to request a refund on a PS4 or PS5 game

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This is the first thing. Playstation.com/en-us/support/store/ps-store-refund-request/

There are two If you want to request a refund, select the option.


Playstation Request Refund

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There are three. Select Yes if you were the owner of the account that was charged.

Playstation Request Refund Chat

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There are four. Why would you want a refund?

Playstation Request Refund Why

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There are five. Why is the game being returned?

There are six. You will be directed to a live agent if there is a support agent present. You will need to contact them again during business hours if you want to request a refund outside of operating hours.

It's important to have your information ready, including the email address associated with the account, date of birth, and the name of the game you want to get back. You will get store credit in your wallet if you can't get refunds directly from the game's publisher.

When Sony barred other online retailers from selling digital game codes for PS4 and PS5 games, it made the company the only store in the world that sells digital games on PS4 and PS5. If you're already buying some of the best PS5 games, you won't need to ask for a refund.