There are inherent risks when buying a usedTesla.
It's unfortunate that you can't count on being able to access all of the features that the car was originally sold with.
According to a now-viral thread by the founder of unofficialTesla service center 057 Technology, a person who bought a used Model S is now being forced to pay $4,500 to unlocked the car.
According to Hughes, this is how it ended. After being sold twice before, the vehicle came with a 60 kWh battery that was upgraded to a 90 kWh one byTesla.
The battery and range of the Model S 90 made it technically a Model S 60.
The problems began when the onboard computer was upgraded by the current owner.
While the car is parked in his driveway,Tesla calls him to tell him that they found and fixed a configuration mistake with his car. Even though they had been a 90 for many years, they remotely locked the car up to be a 60.
He now has about 80 miles less range, which is the equivalent of losing a third of the vehicle's usable range without warning.
The self-proclaimed "head tinkerer" argued that they had robbed him and were trying to get back what they had before. That's not right.
According to Hughes, the owner tried to reason with the electric car company.
Hughes tried to solve the problem on his own.
There are hacky ways around this. He won't be helped byTesla.
It's not the first time a feature in a used vehicle has been disabled. Enhanced autopilot and full self driving capabilities were removed from a used Model S when it was discovered by a dealer in 2020.
It's bad for the reputation of the company's customer service and raises serious questions about the value of its vehicles.
According to a recent survey by retail service tracking company PiedPiper, EV makers likeTesla and Rivian are falling behind when it comes to customer satisfaction Out of 25 premium automotive brands,Tesla was the highest ranked.
Even though Hughes is interested in the cars, he expressed ambivalence about the range issue.
Hughes admitted that he's not a hater or a fan. I'm not crazy. I pointed it out. Something really great? I notice that as well.
We are not holding our breath as the company dissolved its PR department in 2020.
There is a mural on the side of the semi.
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