The flight attendants were told not to leave each other at hotels.
According to the Association of Professional Flight Attendants, there has been an increase in crew being left behind.
There has been a shortage of staff.
The flight attendants were told by their union to not leave each other behind at the hotel when they are late for work.
The memo was sent by the Association of Professional Flight Attendants, which represents more than 24,000 AA crew.
The flight attendants are responsible for checking out on time from their hotel and taking the transportation provided by the airline to the airport.
"Our goal is the same as yours - we want all our members to be able to return home safely at the end of their trip to their families, friends, and loved ones," the memo said. When a crew member isn't present, they have to take additional steps.
Designating a flight attendant to get their colleagues to the pickup and having the front desk call the room of the missing flight attendant were some of the additional steps.
Flight delays can be caused by the failure of all crew to arrive on time.
Due to staffing shortages, airlines have had to deal with chaos, delays, and lost luggage.
The passengers on the AA flight were stuck on the tarmac for five hours and had to leave. It could take months before flight capacity and pilot supply are back to normal.
The flight attendant told Insider that some staff were dropping shifts because of the chaos.
American Airlines didn't reply immediately.
Business Insider has an article on it.
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