Insider's author explored the hidden room where Air New Zealand flight attendants rest on long-haul flights on Boeing 777-300ERs.
Insider's author explored the hidden room where Air New Zealand flight attendants rest on long-haul flights on Boeing 777-300ERs.Monica Humphries/Insider
  • Flight attendants rest in a hidden room on Air New Zealand's plane.

  • The in-service flight manager gave me a tour of the secret bedroom.

  • I entered a cramped room with just enough space for eight beds and storage.

On Air New Zealand's long-haul flights from the US, a flight attendant's job doesn't stop until the plane's completed takeoff, dinner service is done, and passengers are resting. Their breaks are only a couple of hours long.

An Air New Zealand flight attendant prepares for passengers to board the plane.
An Air New Zealand flight attendant prepares for passengers to board the plane.Monica Humphries/Insider

I wanted to know where they were resting. On a recent flight from New Zealand to Los Angeles, I boarded the plane early to view the crew area that is usually off limits to passengers.

The author in her business-class seat on an Air New Zealand flight.
The author in her business-class seat on an Air New Zealand flight.Monica Humphries/Insider

I flew to New Zealand from Los Angeles. There are 8 mistakes I made and what I will do differently on my flight back.

The in-service manager for my flight met me at the airport. We went to the rest area together.

Sarita Rami walks through the cabin on Air New Zealand's Boeing 777-300ER.
Sarita Rami walks through the cabin on Air New Zealand's Boeing 777-300ER.Monica Humphries/Insider

We walked past the last row of economy seats into the rear galley.

The beds are located in the very back of the plane in the galley.
The beds are located at the very back of the plane in the galley.Monica Humphries/Insider

Air New Zealand's future plane cabin has bunk beds in economy and wireless charging in business class. You should take a look.

There is a camouflaged door at the back of the plane. A steep stairwell was revealed after a latch popped open.

Sarita Rami unlocks the door to the secret plane bedrooms for flight attendants.Monica Humphries/Insider

There was a tread that led to a bedroom for flight attendants. I climbed the steps.

A view of the stairs the flight attendants take to get to their beds.Monica Humphries/Insider

I was surprised by the size of the rest area. The room was large enough to fit eight beds, but it felt cramped due to its narrow hallways and low ceilings.

A view of the entire room for flight attendants.Monica Humphries/Insider

I was too large to stand upright. I hid and crawled around the dimly lit room.

The author crouches in the hidden rest area for flight attendants.Monica Humphries/Insider

Six are usually occupied at the same time. She said that the typical long-haul flight has 12 flight attendants who take breaks once meal service is done.

Behind the entrance are eight beds for the flight attendants.Monica Humphries/Insider

When it's their turn to rest, a flight attendant will open the locked door, climb up the stairs, and pick one of the eight bunk bed-style nooks to sleep in.

The beds in the secret plane bedroom.Monica Humphries/Insider

The room cannot be used during takeoff and landing. During these times, the rest of the aircraft cabin is pressurized, but there's no air flow in the bedroom until the plane reaches 25,000 feet.

A sign indicates that flight attendants shouldn't use the room during taxi, landing, and takeoff.Monica Humphries/Insideer

The bed of the flight manager has a phone in it to communicate with the pilots.

As the flight manager, Sarita Rami sleeps in the first bed, which is the only one with a phone.Monica Humphries/Insider

A curtain is used to block out light and create a sense of privacy.

Each bedroom has its own privacy curtain.Monica Humphries/Insider

Each bed has a seat belt for safety.

The beds also have seat belts.Monica Humphries/Insider

I found a mirror and two storage compartments in the nooks.

Each bed area has small storage compartments and a mirror.Monica Humphries/Insider

There is a panel that controls the lighting in the sleeping space.

The flight attendants can control the light and air flow from their bed.Monica Humphries/Insider

I was able to crawl into her bed. It wasn't as supportive as my mattress back home, but I thought the thick mattress topper was good for sleeping.

The author in the secret bedroom area for flight attendants.Monica Humphries/Insider

There was a mirror in the front of the room that flight attendants could use to store their personal items.

More storage for the flight attendants while they sleep.Monica Humphries/Insider

There was a control panel in the front of the room.

The temperature control panel.Monica Humphries/Insider

There was a closet at the back of the cabin. It is for uniform storage.

An arrow points to the closet in the back of the crew rest area.Monica Humphries/Insider

The rest area was bare. I did not see any TVs for entertainment. The flight attendant focuses on relaxing and resting in the room.

In each bed area, there were only pillows, blankets, and some small storage compartments.Monica Humphries/Insider

During her break, she usually sleeps. Flight attendants struggle to sleep on planes and use their breaks to rest.

An Air New Zealand flight attendant passed out warm towels to business-class travelers.Monica Humphries/Insider

I noticed less flight attendants in the cabin as I walked around the plane before I went to sleep.

The economy-class cabin after dinner service was finished.Monica Humphries/Insider

I was happy to know that the flight attendants had a place to take a break after a long day of work.

The author with in-service flight manager Sarita Rami.Monica Humphries/Insider

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