FedEx used a generic reply to apologize for the loss of a human skeleton.

According to an Atlanta Journal-Constitution investigation, a medical examiner in Georgia tried to send Jeffrey Merriweather's remains to a lab in St. Louis to try to figure out how he ended up dead for two weeks.

The medical examiner's office tried to send a box with the remains, but it never arrived. Merriweather's mother says the debacle is a nightmare she can't wake up from.

The AJC wasn't able to figure out what happened to the 32-year-old shooting victim's remains, and the only thing they were able to determine was that a receipt was made out in a Georgia FedEx for $32 to send the 18 pound package to Missouri.

While FedEx did give a response to the Atlanta newspaper offering "thoughts and concerns" about the remains and a statement about why its service should not be used for human remains, it's not clear whether or not the company apologized to the Merriweather family.

A FedEx employee who clearly monitors the company's feeds for mentions of the issue gave a cringe-worthy response to the AJC's story.

I am truly sorry that you went through this. I need you to send a direct message so I can help you.

Why the ME decided to send the remains via FedEx in the first place is one of many questions still unanswered.

We know that whoever watches FedEx's feed knows that the company lost a skeleton.

A man's body is still missing three years after it was shipped via FedEx.

Doctors and lawyers are trying to figure out who is actually dead.