Europe's largest carrier has found a way to better manage luggage.
Huge volumes of passengers have been arriving at airports in Europe this summer. Staffing shortages and high demand have caused major operational issues.
Amsterdam has had to impose a passenger cap in order to manage the volume. On Tuesday, the same policy was put in place.
Rkistvarpi reported that to better manage the problems in Amsterdam, Icelandair has started sending its own baggage handler on flights to Amsterdam.
The airline took the initiative in order to reduce delays caused by slow baggage transfers, according to sds r Pétursdttir.
They said that they have added two bag handlers to their crew to speed things up.
The bag handler system on all flights to Amsterdam has worked so far, according to Ruv. Pétursdttir said that the program would continue for the rest of the week.
They told RUV that they will have to see how it develops and whether or not they continue with it. We are trying to find ways to reduce the effects of these delays on our passengers.
Icelandair did not reply immediately.
Hundreds of customers have said their luggage arrived late or not at all, with airlines struggling to consistently track and deliver passenger baggage.
One customer whose bag was lost for a week after returning home to Ireland from Australia bought a cheap flight so he could get to the restricted area at Dublin Airport.
A passenger has been waiting for a lost bag with important medication to be found. The luggage has been to Athens, Athens, and Venice, but the airline has not kept track of it.
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