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Customer emergencies, unexpected calls with your own manager, and last-minute trips are just some of the things that crop up at the last minute as a manager. It can feel like a slight if your boss cancels on you frequently. If you find yourself on the receiving end of too many cancelations, it's important to speak to your boss. The author gives a set of strategies you can use to address the problem in a productive way.

There are senior leaders. Sometimes a customer emergency, a sudden trip now that we're traveling again, or a conference call are things that your boss can't control, and that's where you come in. They can't keep all their commitments all the time. It is frustrating when your boss cancels as a rule.