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L&D programs are important for both employees and their employers. What do you have to do to develop initiatives that actually work? Learning in the flow of work can help ensure that learners retain and apply new skills, according to research. The author offers five tactical, research-backed strategies to help companies build programs that embrace this approach and deliver real results. The author believes that to build L&D that works, employers need to invest in programs that encourage employees to learn directly from the flow of work.

The success of any organization is dependent on learning and development programs. Ensuring that employees have the skills and capabilities necessary to do their jobs well and demonstrating to those employees that their employers believe they are worth investing in is part of these programs.