A Georgia mother is speaking out after she says her daughter was left alone in the Miami airport after her flight.
Monica said that she booked her daughter on a flight to Miami to visit her father. She said she got a call.
She told ABC News that the manager from American Airlines told her that her child was missing. I wanted to know how you lost my child. How do you misplace a minor?
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A flight attendant waved goodbye as her daughter thought she was supposed to get up, according to her mother.
The father used Facetime to help his daughter navigate her way through the airport to meet him.
She was frightened. She did what her father told her to do.
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According to ABC News, there are no federal regulations on this topic. American Airlines requires children to be at least 5 years old to use its minor service.
The fee is charged by the airline. Employees will board the child early and escort the child to the adult when they land, according to the website.
Her daughter was on TikTok. Over 1.7 million people have viewed it on the app.
The failure by American Airlines, Tsa andmia is unforgivable. The abandonment of a minor in their care is a crime. She warned parents.
The NewsChannel 9 in Chattanooga also spoke with the man. She said she couldn't afford to travel with her daughter as a single mother.
American Airlines apologized to her and gave her three free flights, but she didn't take them.
I don't want to fly with American Airlines again because of what happened. I don't trust them anymore because they didn't do their job. They lost my child.
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Both ABC News and News Channel 9 got the same statement.
American is dedicated to providing a safe and pleasant travel experience for young passengers. We are looking into what happened. A member of the team reached out to the customer to find out more about their experience.
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