Bed Bath and Beyond has a new CEO.
The strategy involved widening aisles and putting less products on display.
At a store in New York, we saw a more organized look.
Bed Bath and Beyond announced on Wednesday that CEO Mark Tritton was leaving his position just months after reaching an agreement with Ryan Cohen to appoint three new independent directors to its board. Cohen's firm owns a stake in the store.
"Our Company and Board have always been committed to evaluating all options to maximize long term shareholder value, and we look forward to integrating our new directors' ideas to drive our continued transformation," Tritton said in a statement at the time.
Bed Bath & Beyond announced that it would be updating its stores to make them less cluttered. Insider went to one of the chain's stores in Rochester, New York to get a better look at the new layout.
Customers depend on Bed Bath and Beyond for everything from wedding registry to dorm room decor.
Homebound Americans focused on home improvement in the early days of the Pandemic.
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Bed Bath and Beyond changed its product assortment in March 2020.
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Mark Tritton's goal was to reduce inventory.
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Tritton told The Wall Street Journal that selling too many different items can lead to purchase paralysis.
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The chain planned to spend up to $400 million on store aisles and other improvements.
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Eliminating and organizing merchandise was a part of the plan.
The location in Rochester, New York wasn't as small as the flagship store in New York.
The store was more organized, with less inventory than I've seen before.
The variety of merchandise was not as varied as the shelves would have you believe.
There were only two types of air fryers on display, but the display was still huge and extended to the ceiling.
The air fryers were an exception, but most displays no longer extended high up.
There was more space between the aisles and displays in the store.
During my visit, the location was mostly stocked, but there were some empty shelves.
Minimizing inventory and launching private-label brands contributed to some of the chain's supply chain challenges.
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The chain lost $100 million in sales during the holiday season due to a shortage of its top 200 bestselling items.
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Home items were the only things on the empty shelves.
In comparison to the rest of the store, the empty shelves were a bit odd.
The messiest part of the store was near the checkout counter.
The store was once known for its disarray, but some customers may not mind it now.
There was a lot of random items near the register at the checkout.
The location didn't have self checkouts, just the same snack assortments and register.
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