Microsoft said it will stop the development and distribution of controversial emotion-reading software. The company's facial recognition platform will be heavily restricted.

Microsoft is no longer using emotional recognition software. There isn't much scientific evidence behind the technology.

blonde woman with an expressionless face looks at camera while laser lights scan her features

There is a lack of scientific consensus on the definition of emotions and heightened privacy concerns.

A subject's emotional state is determined by facial emotion recognition software. A database of thousands of photographs of people with different known emotions is compared to a subject's facial expressions, the size of their pupils, the shape of their mouth, and other visual clues. An emotion is assigned to the subject by the artificial intelligence.

Microsoft and other companies have been working on the technology for a long time. The company is shifting to a new standard.

Microsoft will restrict access to facial recognition software along with other companies. Microsoft wants to make sure that customers who use facial recognition do so ethically.

facial recognition
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There was a need for more secure policies around the technology that led to the stop of facial recognition products. In the wake of the George Floyd killing in Minneapolis, IBM stopped giving facial recognition technology to government and police agencies. Meta stopped recognizing people in photos uploaded to Facebook in 2021.

Private businesses in health care and research use the artificial intelligence system Microsoft built to provide facial recognition to track people in public. There are at least 356 current Azure Face subscribers.

One year is enough for Microsoft to lose access to its facial recognition service.

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