There are no signs that the quality assurance department is going to change in the near future.
The state of Dylan Hong's new car was not close to being acceptable.
Hong got a new $65,000 car after trading in his previous version of the same vehicle for a new one.
The Model Y was covered in smudges that were difficult to wash off. The components were loose, trim pieces were in the wrong place, and the glovebox wouldn't close properly.
The enthusiast of the car noticed a high-pitched whine noise coming from the rear of the car.
Hong said in the video that it doesn't feel like you're getting a $65,000 car when you deliver it.
Hong has had issues with the company getting them to address the problems with the car. I was expecting a better customer experience.
It's not the first time we've heard about quality issues with vehicles that were delivered directly from the factory. Considering the high price point and brand prestige of the company, it's not surprising that customers have had to deal with a lot of issues.
These issues have been faced byTesla for a long time. Musk acknowledged last year that criticisms about fit and finish issues were correct.
The car company is still going through major growing pains, hiring hundreds of employees at its brand new factory in Germany, and struggling to ramp production back up after the COVDID-19 lockdowns forced it to close.
Musk warned of a "super bad feeling" about the economy and said that he would cut the company's workforce.
All that is leaving little time to ensure that paying customers are receiving the kind of fit and finish one would expect from a $65,000 vehicle, given this latest example.
The car is "unacceptable" according to the person who bought a brand-new model Y.
There are allegations of shutting off the autopilot before the crash.
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