More than 180 flights have been canceled from Manchester airport until the end of next month, as customers caught up in the half-term travel chaos told of how their holiday plans had been ruined.
The travel company said it was axing six flights a day at the hub from 31 May until 30 June, adding to the chaos facing passengers at airports across the UK this week.
The airline blamed ongoing disruption in its operation at Manchester for the decision to cancel 43 flights a week.
Manchester airport said it was disappointed to see travellers' holiday plans disrupted by the move, which it put down to staff shortages at Swissport, which manages its check-in and baggage handling.
Izi Vasileva, who lives in London and works as an area manager in retail, had a seven-day break to Marrakech with a friend that was canceled on Monday night. The entire trip was called off after the flight was delayed and then canceled.
At around 5pm, we found out the flight had been canceled, but nobody at the airport knew what was going on. We got some food and went for a walk around the airport before going to a hotel to get a flight the next day.
It was hard to hear that the second flight had been canceled.
The holiday was supposed to be for her friend, a nurse who worked long hours during the Covid epidemic. Vasileva said she wouldn't book with him again.
Antony and his family were stuck at Doncaster airport for two days waiting for a flight to Mallorca which was not going to happen.
I had a terrible experience with Tui and had to tell my kids we weren't going on holiday.
An email was sent at 6:30am on Monday saying the flight and holiday had been canceled.
She said that the airport and the airline were blaming each other. I think if they had some sort of accountability, people would feel better about the situation.
Mike Dodgson, his wife, Jodie, and their two sons should have been in Turkey with another family.
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They were told their entire holiday was canceled after a five hour delay at Glasgow on Sunday.
It was third time unlucky, as trips booked with Tui to Tunisia in 2020 and Kos in Greece in 2021 were canceled as a result of Covid travel restrictions.
They were waiting at the gate when they were told their holidays had been canceled.
People did not want to hear that and there was a fair amount of aggression in there. There were a lot of children who were crying.
I can't believe this wasn't known before the day. We couldn't have gotten much closer to the plane because we were at the gate.
The minister told Sky News that the travel industry should have been better prepared for a surge in post-pandemic holidays.
We would like to apologize to our customers who have experienced flight delays and cancellation recently.
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