A project that would cost the airline $50 million was announced in 2019.
The KrisFlyer Gold Lounge is open to Star Alliance Gold members and the SilverKris Business Class Lounge is open to all Star Alliance business class passengers.
Between the four lounges, Singapore Airlines now has over 65,000 square feet of lounge capacity at Terminal 3, and the lounges can seat over 1,000 guests at any given time.
Let's take a look at what we know about the lounges.
New Singapore Airlines The Private Room
The Private Room is the most exclusive lounge of Singapore Airlines and it is open to first class passengers. The old lounge had its quirks, but most of them have been addressed with the new lounge.
The new lounge is 10 times larger than the old one and has seating for 80 people. Let's take a look at some of the key features of the lounge.
The Private Room is in the space that the SilverKris Business Class Lounge used to occupy; on the plus side, the lounge is now accessible directly from the entrance (rather than having to walk through the SilverKris Business Lounge, to the SilverKris First Lounge, and then to The Private Room), though unfortunately this part of the lounge also lacks natural light
The Private Room has four shower suites; unlike before, each of the shower suites has a bathroom inside of it, which is a huge improvement
The Private Room has four private day rooms, featuring either a bed or reclining seat; they can be reserved on a first come, first served basis for a period of two hours, so it’s awesome to see Singapore Airlines finally offering beds in lounges
The Private Room has a la carte dining as before, so you can order all food and drinks from staff
The Private Room decor and design has been completely reimagined, with one main lounge area that has lots of nooks for privacy, as well as a dining room
New Singapore Airlines First Class Lounge
The lounge for Singapore Airlines premium cabin passengers is not actually the lounge intended for Star Alliance first class passengers as well as Solitaire PPS Club members. It is less exclusive than The Private Room.
The new lounge is the same size as the old one, with seating for over 130 people. Let's take a look at some of the key features of the lounge.
The SilverKris First Class Lounge is also in the space that the SilverKris Business Class Lounge used to occupy; that means the lounge is now accessible directly from the entrance, though it also means that there’s no natural light
The SilverKris First Class Lounge has six shower suites, each of which also has a toilet
The SilverKris First Class Lounge has four private day rooms, featuring either a bed or reclining seat; they can be reserved on a first come, first served basis for a period of two hours
The SilverKris First Lounge has a buffet, so there’s no a la carte dining
The SilverKris First Class Class Lounge has a bar with barista-made coffee (in the mornings) and signature cocktails (in the evenings); I find it strange that barista-made coffee and specialty cocktails are only being served at certain times, when you have people traveling from all parts of the globe
My take on Singapore Airlines’ new lounges
I am happy to see that Singapore Airlines has refreshed its lounge experience at Changi Terminal 3.
These lounges seem to be a major improvement, and address many of the shortfalls that the lounges previously had. It wasn't very convenient to walk through two lounges to get to The Private Room because shower rooms didn't have toilets in them.
The lounges look better. The shower suites are better, there are finally nap rooms, and the design is more modern than the old ones.
Singapore Airlines is one of the world's best airline brands and has one of the world's best first class products. These are brand new from scratch lounges opening in 2022, so they seem kind of unremarkable?
Many airlines have a la carte dining in business class lounges nowadays, while Singapore Airlines only offers that in The Private Room
There are no amenities that will really “wow” you here; it’s nice to have a couple of rooms with beds in each lounge, but it’s not like there are any spa treatments or other features that really set this apart
Aside from the lounges, Singapore Airlines’ premium ground experience is generally lacking at Changi, as not much priority is given to first class passengers
The renovation of Singapore Airlines lounges at Changi Terminal 3 is great news for passengers. The lounge footprint has been expanded and there are new features in the lounges.
The Private Room and SilverKris First Class Lounge now have updated design, nap rooms, proper shower suites, and more. I will be checking out these lounges soon.