Thousands of fans with fake tickets were blamed for causing delays outside the stadium.
Sky Sports News chief reporter Kaveh Solhekol was among those who were targeted with tear gas as chaos continued ahead of the game, which eventually kicked off almost 40 minutes late.
Before the statement was released, the club called for a formal investigation.
The club said that they were hugely disappointed at the stadium entry issues and breakdown of the security perimeter that the fans faced.
We have officially requested a formal investigation into the causes of these issues.
In the lead-up to the game, thousands of fans who had purchased fake tickets were prevented from entering the stadium.
The fans were trying to get in. As a result, the kick-off was delayed by 35 minutes to allow as many fans as possible with genuine tickets.
The police dispersed the crowd with tear gas and forced them away from the stadium.
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UEFA is sympathetic to those affected by these events and will review these matters with the French police and the French Football Federation.
Stadium authorities initially blamed a delayed kick-off on fans arriving late.
Sky Sports journalists and reporters in Paris disagreed with that version of events.
An announcement posted on the big screens inside the Stade de France initially blamed fans for the kick-off delay, with the message reading: "due to the late arrival of fans at the stadium, the match has been delayed."
Supporters have been waiting for over two hours outside. There are many witness accounts of how this evening has unfolded.
Reports from those stuck outside the stadium, poor organisation and communication, dangerously narrow routes with police vans blocking space, as well as footage feeding through, were already being reported almost 40 minutes before the scheduled kick-off time. All of it is making a situation uncomfortable.
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Kelly Cates, a Sky Sports presenter, attended the final as a supporter. No way of knowing which way to go. If you are heading in, stay safe. It has the potential to be very dangerous.
Gary Lineker is not sure it is possible to have a more poorly organised event. Absolutely shambolic and dangerous.
Some fans were filmed scaling the outside perimeter of the stadium to get to the game.
There were sporadic instances of fans without tickets trying to get into the stadium.
Two fans were wrestled to the ground by stewards and bundled out of the gates, as reported by the agency. A fan ran through the concourse and into the bottom level of the stadium after evading stewards.
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Sky Sports News is at the Stade de France.
In the last few minutes, I and three of my crew were tear-gassed by the French police. We got a few bottles of water and put it in our eyes to get over it. We are all fine.
The situation here is a bit odd. A lot of people without tickets turned up at the stadium. French people are milling around trying to break through the security cordons.
The French police's attitude has been very heavy-handed with absolutely zero tolerance. They don't care how much of a crush is developing, and they insist on searching everyone before they let them through.
We had a situation at the fan park this afternoon where some fans of the Reds were waiting for three hours to get into the event. They were being held up and searched at a number of checkpoints.
We had the same situation at the stadium tonight. There are so many police, riot police and security guards here that they have a tendency to stop anyone without a ticket.
The situation is complicated because we are not just talking about paper tickets, we are talking about the modern age. They have not been able to find their passwords or bring up the right passes. People are in tears because their tickets have been taken. People have had their tickets taken.
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As far as the police and security are concerned, they don't care. They don't want anyone near the stadium if they don't have tickets. The streets are full of young, French people trying to get inside the security cordon.
I can only say from what I have seen, but I haven't seen any fans cause a problem at all. I was surprised that early supporters had turned up at the stadium.
We got here about four hours before kick-off, expecting it to be quiet. It felt like it was an hour before the game because so many people arrived early. I would be very cautious if I read statements from the European governing body that blamed the kick-off being delayed and the problems outside the stadium on late fans. From what I have seen, that is not the case.
I have seen a lot of fans trying to trick their way past security guards and the police to get into the game. When we were tear-gassed, a group of riot police tried to remove some Real Madrid supporters who were trying to get through the cordon without tickets.
There was a confrontation between the Spanish supporters and the riot police, and when they got out the tear gas, we were in the wrong place.
I have to stress again, I haven't seen any problems or trouble from any of the fans of the other team.
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