Delta Air Lines had to axe more than 9 percent of its schedule on Saturday as it struggled to handle a surge in demand over the Memorial Day weekend.
Delta was forced to cancel at least 243 flights on Saturday due to a number of reasons, including bad weather in the northeast and southeast and air traffic control delays.
The Atlanta-based carrier was forced to partially retreat to build back some reliability last week after it failed to serve a huge demand for air travel.
Delta will be nixing around 100 flights per day through at least the end of June as it tries to build time buffers into its schedule. The airline said domestic flights would be the hardest hit.
Delta appeared to be suffering the hardest among its peers despite citing bad weather. jetBlue had only cut 10 flights for its Saturday schedule, while United Airlines only had to cancel 1 percent of its schedule.
As airline supply fails to keep up with travel demand, JetBlue has had to reduce its schedule.
On Friday, Delta's chief customer experience officer once again blamed sickness for some of the recent challenges.
More than any time in our history, the various factors currently impacting our operation are.
She continued, "We will continue to assess, adjust and improve how we fly so we can drive operational reliability for our customers and greater consistency and predictability for our teams."
Delta is trying to reduce delays by making its boarding process longer. The airline introduced pay for flight attendants in order to get support for the measure.
Mateusz Maszczynski As an international flight attendant, Maszczynski worked for the most prominent airline in the Middle East and has been flying for a well-known European airline during the COVID-19 Pandemic. Matt is an expert in passenger experience and human-centered stories. Constantly keeping an ear close to the ground, Matt's industry insights, analysis and news coverage is often relied upon by some of the biggest names in journalism.
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