In an unprecedented move, KLM is suspending future ticket sales this weekend as it faces mounting chaos at Amsterdam's Schiphol International Airport.
The people who have recently flown out of AMS have encountered long security lines. The union representing airport security staff is threatening to go on strike in June of 2022.
Thousands of passengers missed flights because of security lines snarled.
Amsterdam Schiphol airport.. 3 hour line to get through security just to miss our flight, have to pay £500 to get new flights, wait 12 hours with no staff in sight to help & THEN we’re told the airport have lost our bags. Absolute joke @Schiphol pic.twitter.com/zVboxEkOiQ
— Megan Jane (@meganjanebd) May 24, 2022
@Schiphol Any update on crowd management at the airport today? The queue to get through to security has taken over 3 hours causing flights to leave the airport empty as everyone is stuck at security. This is flight KL0645 departing without the majority of its passengers… pic.twitter.com/lMcybyqF9q
— Felix (@BellsyB) May 23, 2022
The airport was blamed for the halt in ticket sales by the KLM.
“KLM is putting a brake on ticket sales for flights leaving up until and including Sunday because Schiphol can’t get its security problems fixed.”
The airline has apologized on social media.
The temporary restriction on new flight sales is intended to clear the queue of passengers who missed their initial flights. If you are planning to travel in the next three days, you can re-schedule at no charge under the following conditions.
If your flight was delayed more than three hours, you can request a refund.
Long lines and flight delays are expected as Schiphol Airport continues to struggle with a shortage of security personnel. Rescheduling travel is possible if your plans are flexible. If you are looking for flights out of AMS this weekend, you know why.
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